Director of Concierge Services
Isaac serves as a liaison between residents, their families, and our wonderful staff here at The Chateau. His role is to assist in ensuring that all residents receive the highest standard of care and compassion. Upon admission, Isaac will meet with all new residents to provide them with informational resources and to familiarize them with the services provided in their new home. Isaac enjoys the pivotal role he plays in improving the patient experience by focusing on customer service.
If you happen to stop by The Chateau you may notice Isaac walking the floors, delivering hot towels to residents after a long day of therapy, or bringing a magazine to another resident looking for something to read while relaxing.
Isaac says, “My mission here at The Chateau is for each resident to feel as if they are staying in a five-star luxury hotel with amazing rehabilitation services. Anything that they may need, there will always be a way to get that for them.