Yaakov joined The Chateau family in April of 2021 as the Director of Concierge and has been recently promoted to Assistant Administrator. His role is to ensure our residents receive the highest quality of care, comfort, and support. This includes meeting with each resident daily to ensure they have everything they need to be comfortable and happy. Yaakov can be seen speaking with residents and discussing their needs, to enhance our overall customer service. Since completing a Bachelor's degree in Human Services, Yaakov has also completed his Master's degree in Healthcare Administration. He is known to utilize his strong interpersonal, organizational, and leadership skills. Yaakov balances all challenges presented to him by residents, families, and The Chateau staff with a positive attitude and a smile on his face.