Case Study: The Chateau at Brooklyn Rehabilitation and Nursing Center (October 2017)

Patients Age: 70
Admission Date: 9/28/2017
Admitted From: Coney Island Hospital
Discharge Date: 11/2/2017
Discharged To: Home
Length of Stay: 35 Months
Reason for Stay: Urinary Tract Infection
How did this patient hear about The Chateau? Lives Locally

Details of Experience:

Mr. Ron G. was admitted to The Chateau at Brooklyn on September 28th 2017 after an inpatient stay at Coney Island Hospital. Prior to being admitted to the hospital, Ron’s wife noticed that he was not acting himself, which made her nervous and she decided to bring him to the emergency room. What they found there was that Ron had contracted a UTI, which can cause a person to become confused and disoriented. After being admitted to the hospital, Ron was started on a regimen of medication to treat the infection. Ron thankfully began to heal; however, after spending so much time in bed without movement, his legs weakened and thus he was unable to walk on his own or complete his activities of daily living. After much discussion with his wife, they had made the decision to seek rehabilitation. Living quite closely to The Chateau and the community’s outstanding reviews, they decided to admit to the center.

Upon arriving to The Chateau, Ron was excited to see the beautiful semi private suite that he was in. He was however concerned being that his primary language was Russian how he would communicate with the nurses and other staff members at The Chateau. Ron was told not to worry as we have plenty of Russian speaking staff, within a few minutes it was arranged to provide Ron with a Russian speaking nurse, who completed the initial evaluation without any obstacles or confusion. Ron explained to the nurse how prior to his hospitalization, he was living a totally independent life along with his wife at home; he was hoping to return to that state before returning home. Ms. Almaz, his nurse, explained the procedure to him of how the process was going to work at The Chateau, and it was arranged that the following morning a Russian speaking therapist would meet Ron to help him with his therapy.

The therapists who with Ron the following morning explained to him that with a good amount of participation and a little patience, they would have him up walking and even climbing steps so that he would be able to spend time at the adult day center where all of his friends spend a great deal of time. Along the journey Ron was very happy with the progress in therapy and he was especially happy with how well the nurses and all other staff members were treating him. He was quoted saying “All of the staff have been exceptionally nice in the way they have treated me, I know that it can sometimes be challenging to deal with, a resident who has a bit of a language barrier. But any time I would have an issue they would always manage to somehow or another solve it in a timely manner. The therapists here do a great job motivating the residents to get out of bed and to the gym to give them the therapy they need, even though some days it was a bigger challenge than others I never once regretted the sessions at the gym and am happy to be going home in the state that I am in now.”

On November 2nd, Ron was very excited to be going home. His friends from the senior center arrived to visit and greet him, and were very excited to see how much he had progressed in just a few, short weeks at The Chateau. They were all thankful to get their friend back as he was also happy to be able to rejoin them at the center. We at The Chateau wish Ron continued success in his future and hope he and his wife have only good times to share in their future.